What information do we collect? And how do we use it?
When you order an item on the Lucy Ann® website, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
Occasionally, we may also use the information that we collect to notify you about important Lucy Ann® website changes. Those changes may include new Lucy Ann products, services, special offers or other customer offerings which we feel might benefit you as a valued customer and friend of Lucy Ann®. If you would rather not receive this type of information, just visit our Lucy Ann® Contact page to notify us of your preferences or send an e-mail message to: firstname.lastname@example.org But don’t forget to notify us of any names or e-mail addresses that you may have entered on our Lucy Ann® website so that we can handle your requests in an efficient manner.
How does Lucy Ann protect customer information?
If you place an order via the Lucy Ann® Canada website and provide us with any credit card information, that information will be transmitted via a secure server. The secure server software (SSL) encrypts all of the information that you enter into the order form even before it is sent to us. In addition, all of the customer data that we collect on the Lucy Ann® website is protected against unauthorized access.
How about those “cookies”?
Is it safe to use a credit card on our site?
Yes. Your credit card information is never stored on our servers at any time. Your credit card information is immediately sent to the bank in an encrypted format. The only information that we receive regarding the transaction is a harmless authorization number which determines whether or not your request has been approved.
Last but not least…
Lucy Ann® Canada is highly committed to protecting your privacy. The information that we collect on the Lucy Ann website is used to make shopping at Lucy Ann® possible and to enhance your overall shopping experience with us. We don’t sell, trade, or rent your personal information to others.
You can also use the e-mail address: email@example.com if you don’t wish to receive any announcements or special offers from us. Just let us know, and we’ll take care of it, we promise! Remember, we respect you as a customer and we value you as a friend and we look forward to what we hope will be a long and trusting relationship.
Use of the Lucy Ann website