At Lucy Ann® Canada, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? And how do we use it?
When you order an item on the Lucy Ann® website, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

Occasionally, we may also use the information that we collect to notify you about important Lucy Ann® website changes. Those changes may include new Lucy Ann products, services, special offers or other customer offerings which we feel might benefit you as a valued customer and friend of Lucy Ann®. If you would rather not receive this type of information, just visit our Lucy Ann® Contact page to notify us of your preferences or send an e-mail message to: But don’t forget to notify us of any names or e-mail addresses that you may have entered on our Lucy Ann® website so that we can handle your requests in an efficient manner.

How does Lucy Ann protect customer information?
If you place an order via the Lucy Ann® Canada website and provide us with any credit card information, that information will be transmitted via a secure server. The secure server software (SSL) encrypts all of the information that you enter into the order form even before it is sent to us. In addition, all of the customer data that we collect on the Lucy Ann® website is protected against unauthorized access.

How about those “cookies”?
“Cookies” (the computer type, not the eating type) are bits of data that are stored by your browser on your computer’s hard drive. Our cookies do not contain any information which can personally identify you to anyone else, but they do enable us to store items in your shopping cart while continuing to shop within the Lucy Ann® website. Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent cookies from being stored by your browser. Even without a cookie, you can still use the majority of the features found on our website, which includes placing items in your shopping cart and placing an order. We may in the future use cookies to help personalize your future visits to our website. We’ll keep you updated as we upgrade and improve our website. And remember, we at Lucy Ann® would never intentionally do anything to invade your privacy. We place a very high value on our customers and would like to build a long and trusting relationship with you.

Is it safe to use a credit card on our site?
Yes. Your credit card information is never stored on our servers at any time. Your credit card information is immediately sent to the bank in an encrypted format. The only information that we receive regarding the transaction is a harmless authorization number which determines whether or not your request has been approved.

Last but not least…
Lucy Ann® Canada is highly committed to protecting your privacy. The information that we collect on the Lucy Ann website is used to make shopping at Lucy Ann® possible and to enhance your overall shopping experience with us. We don’t sell, trade, or rent your personal information to others.

You can also use the e-mail address: if you don’t wish to receive any announcements or special offers from us. Just let us know, and we’ll take care of it, we promise! Remember, we respect you as a customer and we value you as a friend and we look forward to what we hope will be a long and trusting relationship.

Use of the Lucy Ann website
By using our website, you consent to the collection and use of any information by Lucy Ann®. If we make any change to our privacy policy, we’ll post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.